Q: Do you accept Purchase Orders.

A: We accept purchase orderes from schools and colleges that can not use credit cards.

Q: Do you offer expedited shipping.

A: We have several shipping options you can select in our shopping cart. We have as fast as next day. You must select United States, Domestic Shipping and put in your zip code to get all the shipping options.

Q: How long does it take to receive a package shipped International.

A: We have found that customs is the determining factor in how long a package takes to be delivered. We have had packages delivered in many different countries from a few days to about 4 weeks.

Q: I am an international customer. Is there anything I should know about shipping costs.

A: * Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
* Please check with your country’s customs office to determine what these additional costs will be prior to buying.”

* “These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.”
* “We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.”

Q: What are the streaks on the plating.

A: In the USA we have safety regulations that require that plating of nickel and brass must be a water base. So the spots you see are water stains. They will clean off by rubbing or with some brass cleaner. This regulation is to protect the enviorment and the worker doing the plating.

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